Welcome to Tribe Yala (PVT) LTD. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our site.
www.tribeyala.com is a site operated by Tribe Yala Pvt Ltd (“We”). We are registered in Sri Lanka under company number PV00230974 and have our registered office at No: 07, Mudaliyar’s Avenue, Kohuwala, Nugegoda, Sri Lanka.

1. Use of Website
1.1. The content on this website is for informational and promotional purposes only.
1.2. You may not use this website for any unlawful activities or in a way that could damage, disable, or impair our services.
1.3. Unauthorized use of this website may result in legal action.

2. Bookings and Reservations

2.1. All bookings made through our website are subject to availability and confirmation.
2.2. Tribe Yala reserves the right to modify, cancel, or refuse any booking at its sole discretion.
2.3. Any changes or cancellations must comply with our cancellation policy, available on the booking page.

3. Payments and Fees
3.1. Prices displayed on our website are subject to change without prior notice.
3.2. Payment methods accepted will be specified at the time of booking.
3.3. Any applicable taxes, fees, or service charges will be clearly mentioned before payment and are subject to change at any time. Guests will be liable to settle these taxes upon arrival at the property.
3.4. Refund Policy: Refunds, if applicable, will be processed according to our cancellation policy. Certain bookings may be non-refundable or subject to specific refund conditions, which will be clearly mentioned at the time of booking. Refunds will be processed within 21 working days and less any applicable bank charges, using the original payment method. 

4. Intellectual Property
4.1. All content, including text, images, logos, and trademarks, is the exclusive property of Tribe Yala and protected under copyright laws.
4.2. You may not copy, reproduce, or distribute any content without prior written consent from Tribe Yala.

5. User Conduct
5.1. Users must not engage in any activity that could harm the website, its reputation, or other users.
5.2. Comments, reviews, or submissions must be respectful and free from offensive content.
5.3. Tribe Yala reserves the right to remove any content deemed inappropriate.

6. Privacy Policy
6.1. We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your data.
6.2. By using our website, you consent to our data collection practices as outlined in our Privacy Policy, which can be accessed at https://tribeyala.com/privacy-policy.

7. Liability & Disclaimers
7.1. Tribe Yala is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website.
7.2. We do not guarantee that the website will be available at all times or free from technical issues.
7.3. Any reliance on the information provided on this website is at your own risk.

8. Third-Party Links
8.1. Our website may contain links to third-party websites for convenience.
8.2. We do not endorse or take responsibility for the content, accuracy, or policies of external websites.

9. Changes to Terms
9.1. Tribe Yala reserves the right to update or modify these Terms and Conditions at any time.
9.2. Changes will be effective upon posting on the website, and continued use signifies acceptance.

10. Governing Law & Jurisdiction
10.1. These Terms and Conditions are governed by the laws of Sri Lanka.
10.2. Any disputes shall be resolved in the courts of Sri Lanka.

11. Contact Information
For any questions or concerns, please contact us at: Tribe Yala (PVT) LTD
Email: [email protected]
Phone: +94765880880
Address: No: 07, Mudaliyar’s Avenue, Kohuwala, Nugegoda, Sri Lanka